A car rolls into your service bay. Your advisor walks out with a clipboard, copies the plate by hand, types it into the DMS, scrolls through service history, then sits with the customer for ten minutes typing the complaint, by which point the next car is already waiting in the lane.
For: Aftersales Directors, Service Managers, Workshop Foremen
Fluxnote
Snap. Speak. Done.
Service advisors snap a license plate, dictate the complaint, and the workshop ticket writes itself, pulled live from your DMS.
Every minute a service advisor spends typing is a minute the next customer waits in the lounge. Across a workshop that's hours every day, and the bottleneck isn't the technicians, it's the intake desk.
Solving a Real Business Problem
A mobile-first AI tool for service advisors. Snap the plate, AI reads it and pulls the vehicle, customer, and service history from your DMS. Dictate the complaint, AI structures it into a technician-ready workshop ticket, in seconds. No keyboards, no clipboards, no DMS navigation.
Key Capabilities
Plate-to-Vehicle in seconds
Point the camera, AI reads the plate and pulls vehicle, owner, and full service history straight from your DMS.
Voice-to-Ticket dictation
Advisors describe the complaint in natural language. AI structures it into a clear, technician-ready workshop note.
DMS-Native
Plugs into your existing DMS. Vehicle history, customer record, and open jobs are already there, no double-entry.
Mobile-first
Built for the workshop floor, not the back office. Works on a phone or tablet, in the bay, with the customer.
Demo: Workshop Intake
A step-by-step walkthrough of the AI in action.
Snap the plate
Service advisor points the camera. AI recognises the plate and pulls the vehicle and customer record from the DMS, in seconds, in the bay.
Dictate the complaint
Advisor describes the issue in natural language. AI structures it into a clear, technician-ready note, no typing, no template fields.
Ticket created
Workshop ticket auto-generated with vehicle history, complaint, and suggested jobs. Advisor reviews, assigns, and the next car is already coming in.
Measurable Outcomes
Faster service intake
Snap-and-speak replaces manual typing and DMS navigation
Saved per ticket
Compounds across every car that enters the workshop
Tickets captured in DMS
No clipboard data lost between the bay and the desk
Manual data entry
Plate, vehicle, complaint, all captured automatically
Try Live Demo
FluxNote Service Reception
Capture a license plate to look up the vehicle and its owner.
What if plate recognition fails on a dirty or partial plate?
When confidence is low, the advisor confirms or types it, the flow never breaks. In production the vast majority of plates are recognised on the first scan, and dictation is always available regardless of plate read.
Fluxnote Applied to Your Operations
Book a 30-minute walkthrough. We'll show you exactly how this solution applies to your network, using your use case, not a generic demo.
